Contact & assistance

Support Center

Reach the right contact for your question. Include enough context to help the team understand the service or application involved.

How to reach us

Service support

For help with an existing service or application, email the support contact listed on our website. If your engagement has a designated contact, use that channel as well.

support@axonaio.com

What to include in your request

  • The service or application you need help with.
  • A description of the issue and when it started.
  • Steps to reproduce it and any relevant error messages.
  • Your contact details and the impact on your work.

Do not include passwords, access tokens, or sensitive customer data in your message.